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Run your social media messages and comments with AI-powered automation.

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Blog

Guides, comparisons and product notes on message and comment automation for Instagram and Facebook.

AllGuidesMeta Rules and SafetyComparisonsWhat's New
Oct 2, 2026
7 min read
Guides

Every Flow Editor Component Explained: What Each One Does

The UlakChat flow editor has 15 components for message automation and 8 for comment automation. Here is what each one does and when to use it, all on one page.

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Sep 30, 2026
7 min read
Guides

Comments Screen Guide: Manage Hundreds of Comments in One Place

See and reply to your Instagram and Facebook comments in one list on UlakChat's Comments screen. Here is how to use filters, templates, bulk actions and automation.

Read post
Sep 23, 2026
5 min read
What's New

Facebook Messenger and Page Comments Are Now in UlakChat

UlakChat now replies to Facebook Messenger messages and Facebook Page comments automatically. Connect your Page with Meta and use your Instagram flows and catalog there too.

Read post
Sep 17, 2026
4 min read
Guides

Send Images, Videos and PDFs Automatically: Media and File Guide

The Media component sends an image, video or audio clip by DM, and the File component sends a PDF. Here are the supported formats, size limits, a sample flow and sending files from comments.

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Sep 15, 2026
7 min read
Guides

Automating Replies to Ad Messages: A Separate Welcome Flow

You can greet people who tap your ad and message you with their own flow, separate from your other DMs. Here is how to set up the ad trigger step by step.

Read post
Aug 26, 2026
7 min read
Guides

Live Support Handover: When Should Your Instagram Bot Stop?

Your bot should stop at complaints, complex orders and questions it can't answer. Here is how the Live Support node hands the chat to you and how to follow up from the panel.

Read post
Aug 20, 2026
6 min read
Guides

Template Menu and Promo Card: A Guide to Card Messages in Instagram DMs

Template Menu sends a swipeable message of up to 10 cards with buttons. Promo Card sends a single card with no buttons. We cover every setting, the limits and when to use which.

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Aug 19, 2026
7 min read
Guides

Link Instagram Posts to Products: A Guide to Post Mapping

Once a post is linked to a product, comments on that post get an automatic reply with the product's name and price. We walk through the Post Mapping screen and bulk mapping by hashtag.

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Aug 17, 2026
5 min read
Guides

The Cross-sell Component: Suggest Similar Products in DMs Automatically

Cross-sell shows products from the same category, or with shared tags, as a card carousel in the DM. We cover every setting and the most common mistakes.

Read post
Aug 12, 2026
8 min read
Guides

Auto-Reply to Size and Color Questions: The "Do You Have It in M?" Flow

You can answer "do you have it in M?" on Instagram automatically, with stock info. We build the flow with the Product Detection, Variant Selection and AI Product Q&A steps.

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Aug 5, 2026
5 min read
Guides

Auto DM for "Price?" Comments on Instagram: Step-by-Step Setup

Send the product name and price by DM to everyone who comments "price?" on your post. Here is how to set up a comment automation in UlakChat from start to finish.

Read post
Jul 31, 2026
2 min read
Guides

How to Set Up Instagram Auto Reply: A Step-by-Step Guide

You can set up Instagram auto replies with Meta Business Suite or with an automation tool. Here is how the two differ, where each one stops and which fits your business.

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