Step-by-step setup in the panel: automation flows, product catalog, triggers and account connection.
The UlakChat flow editor has 15 components for message automation and 8 for comment automation. Here is what each one does and when to use it, all on one page.
Read post
See and reply to your Instagram and Facebook comments in one list on UlakChat's Comments screen. Here is how to use filters, templates, bulk actions and automation.
Read post
The Media component sends an image, video or audio clip by DM, and the File component sends a PDF. Here are the supported formats, size limits, a sample flow and sending files from comments.
Read post
You can greet people who tap your ad and message you with their own flow, separate from your other DMs. Here is how to set up the ad trigger step by step.
Read post
Your bot should stop at complaints, complex orders and questions it can't answer. Here is how the Live Support node hands the chat to you and how to follow up from the panel.
Read post
Template Menu sends a swipeable message of up to 10 cards with buttons. Promo Card sends a single card with no buttons. We cover every setting, the limits and when to use which.
Read post
Once a post is linked to a product, comments on that post get an automatic reply with the product's name and price. We walk through the Post Mapping screen and bulk mapping by hashtag.
Read post
Cross-sell shows products from the same category, or with shared tags, as a card carousel in the DM. We cover every setting and the most common mistakes.
Read post
You can answer "do you have it in M?" on Instagram automatically, with stock info. We build the flow with the Product Detection, Variant Selection and AI Product Q&A steps.
Read post
Send the product name and price by DM to everyone who comments "price?" on your post. Here is how to set up a comment automation in UlakChat from start to finish.
Read post
You can set up Instagram auto replies with Meta Business Suite or with an automation tool. Here is how the two differ, where each one stops and which fits your business.
Read post
You can upload products with size and color variants in one go from an Excel file. Here is how to fill in the template, group variants and get through the mapping steps.
Read post