About Us
What Is UlakChat?
UlakChat is an AI-powered automation platform that enables businesses to respond quickly to the messages and comments they receive through social media. Based on the response system you design with the visual flow editor, it replies to every incoming message consistently and on time.
The platform is built for businesses selling products through social media and for content creators. Working in integration with your product catalog, its response system sets it apart from conventional chatbot tools with post-to-product matching and a chat structure that can be taken over live whenever needed. AI works in the background, you build the automation, and the system runs your customer communication.
What Do We Solve?
The biggest problem in social media communication is not being able to keep up with messages and comments. A post gets dozens of comments, DMs pile up, and the same questions are asked over and over. In this process customers are lost, comments go unanswered, and potential collaborations are missed.
UlakChat takes over this traffic. It recognizes your products, answers frequently asked questions with your ready-made flows, and hands the chat over to you in complex situations.
What Makes UlakChat Different
Just enough AI. AI is not the main driver but a supporting module. It steps in when building flows, understanding the intent of incoming messages, and analyzing sentences that fall out of context. Response generation, however, follows your flow design. This approach delivers consistent replies while not passing unnecessary AI costs on to the customer.
Post-to-product matching. You can define product-based dynamic responses for the comments on your posts. This way comments are answered instantly and with up-to-date information, and if you wish, information about the same product can also be sent over DM.
Hybrid structure. Wherever you like, you can stop the automation with a single click and take over the chat.
Who Is It For?
UlakChat is designed for everyone who wants to respond instantly to messages and comments coming in on social media and never leave anyone unanswered.
Boutiques, cosmetics brands, clinics, real estate offices, educational institutions, and e-commerce brands can use it in a sales-focused way. Content creators, personal brands, and influencers can build their own flows on the system to manage comment traffic, filter important messages, and keep follower communication uninterrupted.
Vision and Roadmap
UlakChat's goal is to bring social media communication into a platform-independent and scalable structure. Currently active on Instagram, the system will soon expand with Facebook Messenger and WhatsApp integrations.
Alongside this, planned developments include an appointment management module, a product synchronization module that works with e-commerce systems, and an account-based product catalog. You can follow our current roadmap on Instagram.
Company Information
- Trade Name
- Berk Karasu (Şahıs İşletmesi)
- Headquarters
- Sinop, Türkiye
- Tax Office
- Sinop
- Tax ID Number
- 5200367113
- Address
- Gelincik Mah. Defne Sk. No: 9 İç Kapı No: 7 Merkez / Sinop
Contact
For questions, suggestions, and collaboration inquiries, feel free to get in touch with us.
Email: [email protected]
Instagram: @ulakchat
Web: ulakchat.com