This Cookie Policy explains the purposes for which cookies and similar technologies are used on ulakchat.com and the UlakChat SaaS platform, and how you can manage them.

1. What Are Cookies?

Cookies are small text files placed on your device by your browser when you visit a website. When you visit the site again, these cookies are sent back to the site to help personalize your experience and ensure the site functions properly.

2. Legal Basis and Consent

The use of cookies is carried out in accordance with the Turkish Personal Data Protection Law (KVKK) No. 6698 and the Electronic Communications Law No. 5809. Where applicable, GDPR provisions also apply.

Essential cookies: Used without separate consent as they are technically necessary for the provision of the service, based on legitimate interest.
Non-essential cookies (analytics, preference, social plugins): Used only after obtaining the user's explicit consent.

Upon your first visit to the site, you can set your preferences through the cookie consent banner. All cookies other than essential cookies are not activated without your consent.

3. Why Do We Use Cookies?

To maintain your session and ensure security,
To measure and improve site performance,
To remember your preferences (language/theme),
To generate analytics and statistics,
To provide protection against security threats.

4. Types of Cookies We Use

4.1 Essential Cookies

Required for the core functions of the site (session, security, forms). Without these cookies, the site cannot function properly. No consent required.

4.2 Preference Cookies

Allow your preferences such as language and theme to be remembered.

4.3 Analytics Cookies

Generate anonymous statistics about site usage (e.g., Google Analytics). These cookies do not personally identify you.

4.4 Social Plugin Cookies

May be used for social media integrations such as Facebook/Instagram.

4.5 Security Cookies

May be placed by security infrastructure such as Cloudflare for bot protection and DDoS prevention.

4.6 Local Storage

Data such as tokens, language, and theme may be stored in your browser. This data is not automatically sent to the server.

5. Cookie List

The table below shows examples of cookies used on our site. The current list can be viewed in the cookie management panel.

Name	Category	Purpose	Provider	Retention
__Host-uc_session	Essential	Session integrity and security	UlakChat	Session
__cf_bm	Security	Bot protection and DDoS prevention	Cloudflare	30 minutes
_ga	Analytics	User distinction	Google Analytics	2 years
_ga_RH17HEZS9L	Analytics	Session state	Google Analytics	2 years
uc_lang	Preference	Remembering the selected language	UlakChat	6 months
uc_theme	Preference	Remembering the selected theme	UlakChat	6 months

Note: During payment transactions, the iyzico payment infrastructure may place its own cookies. The management of these cookies is subject to iyzico's privacy policy. Cookie names, durations, and scopes may be updated over time.

6. Managing Cookies

You can change your cookie preferences, block, or delete certain cookies through your browser settings. Example paths for popular browsers:

Chrome: chrome://settings/cookies
Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Edge: edge://settings/privacy
Opera: opera://settings/privacy

You can also control your preferences (except for essential cookies) through the cookie management panel provided on our site.

Warning: Disabling essential cookies may cause some core functions of the site to not work properly.

7. Third-Party Cookies

The following third-party service providers may place their own cookies on our site:

Google Analytics: Anonymous site traffic analysis.
Cloudflare: Security and performance optimization.
Facebook / Instagram: Social media integrations.
iyzico: Security cookies during payment transactions.

The management of these cookies is subject to the respective third parties' own privacy and cookie policies.

8. Updates

This Cookie Policy may be updated when necessary. Changes take effect immediately upon publication. In the event of significant changes, the cookie consent banner will be displayed again.

9. Contact

For any questions or requests regarding this cookie policy, you can reach us through the following channels:

Email: [email protected]
Web: ulakchat.com